The health and safety of our customers, staff and the communities we serve is very important to us. Learn more about our response to COVID-19.
Stimulus Check Information: COVID-19 Update
The IRS has started sending Economic Impact Payments (stimulus checks) to taxpayers. Click here to visit the IRS website to learn more about the tax relief program, determine eligibility and check the status of your stimulus check. In addition, we've prepared a COVID-19 Stimulus Check Information and FAQ sheet to help answer the most common questions that you may have.
Special Banking Access: COVID-19 Update
As Coronavirus (COVID-19) continues to impact us, we’d like you to know that all of us at PCSB share your concerns as our daily routines have been quickly disrupted. The health and safety of our customers, staff and the communities we serve have always been top priorities for us. PCSB means family and in order to protect both our families and yours, we are following the guidance from federal and state health departments regarding social distancing and sanitizing procedures. We are encouraging staff to follow the CDC's recommended steps for preventing illness, and have asked staff to stay home if they feel ill. Our facitilies and high touch areas are also undergoing additional sanitizing beyond our typcial daily santizing procedures.
We highly encourage you to give us a call and/or utilize our digital banking services so that we can minimize the spread of this virus in our communities.
Phone Support & Live Chat
Please call us at 800-432-0387 or chat online with us for account assistance. Live chat is available within mobile and online banking. The Contact Center is open Monday - Friday 7am - 7pm and Saturday 8am - 1pm.
Interactive Teller (ITMs)
Please utilize our drive-up ITMs open Monday - Friday 7am - 7pm and Saturday 8am - 1pm. Simply touch the screen to start a session and the ITM Specialist displayed on screen will happily walk you through the process if you have never used the ITM before. ITMs can take care of most all your banking needs including cash and check deposits, withdrawals (including change), loan payments, funds transfers and more. Click here to learn more about our ITMs.
Digital Banking: Online Banking, Mobile Banking and Online Account Opening
Access your accounts 24/7 with Online Banking and Mobile Banking. The mobile check deposit fee has been temporarily waived.
ATMs and Night Drop
Please utilize our drive-up ATMs for cash withdrawals and deposits. The night drop is also available 24/7 for deposits.
Our top priority is to protect the health and wellness of our customers, staff and community while doing our best to serve your financial needs during this unique situation. If you have additional questions, please contact us at 800-432-0387.